The new heating season often brings a lot of questions for the consumer. We have made ​​available on our website a new FAQ section to help you find answers to questions like this one:

The gasket is there to insure that your heater remains air tight, thus providing you with the maximum burn time and reducing the risk of overheating. How frequently you replace the gasket really depends on how often you fire your heater. Most models have an adjustable handle that enables you to increase the useful life of your gasket by tightening the door when it becomes loose. However, when you can no longer adjust the door, when the gasket becomes really hard, and when you notice a gap between the door and the appliance, it is time to replace the gasket. If you fire your heater on a regular basis during all winter, you may need to replace the gasket before every heating season. We strongly suggest that you use the genuine gasket sold by the manufacturer. The genuine gasket has a better density and comes with a special silicone-based adhesive. It will last much longer and is recommended for appliances certified to EPA or CSAB415.1. Unless you use a conventional wood heater, avoid liquid glue and low density gaskets, which often have large and flabby knits.

For a complete list of our FAQ, click here.