About you

About your hearth product

About your Dealer

Were you satisfied with your dealer? *

What motivated your purchase? *

Replacement of an old unitThe desire to create a warm and cosy ambiance
The desire to reduce heating costsThe desire to increase the capacity of an existing heating system
The desire to have a secondary heat sourceOther reasons

Where did you install your hearth product? *

In a primary residence, in the basementIn a primary residence, at the ground floor level
In a secondary residence, in the basementIn a secondary residence, at the ground floor level
In a garageIn a hunting/fishing camp
In a commercial buildingOther location

How else do you heat your home? *

Where did you mainly hear about our hearth product? *

A friend or family member who already has a hearth productIn a newspaper
On televisionOn the radio
In a magazineIn a flyer or in a catalog
At the store where you bought your unitOn the Internet
Commercial exibitionArchitect or designer
Had an appliance of this brandA professional of the heating industry (inspector, installer, chimney sweeper, or other)
Other

Estimate the importance of the following features when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase) *

	1	2	3	4	5	6	7	8	9	10
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Low rate of emission

Are you satisfied so far about your hearth product? *

Very satisfied
Satisfied
Too soon to tell
Unsatisfied
Very unsatisfied

Comments

Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418-527-3060 or by e-mail at tech@sbi-international.com

Do you wish to receive information about special promotions or others hearth products?

Age (Optional)

18-2425-34
35-4445-54
55-6465 or more

What is your family income? (Optional)

Less than 19,999$20,000$ - 29,999$
30,000$ - 39,999$40,000$ - 59,999$
60,000$ - 79,999$80,000$ - 99,999$
100,000$ and more