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Warranty registration
To activate your Limited Lifetime Warranty, please complete the following form.
Details of your Limited Lifetime Warranty are included in your Owner's Manual.
* Required fields
About you
First name *
Last name *
Sex (
Optional
)
Male
Female
Address *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New York
New Mexico
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Washington
Wisconsin
Wyoming
ZIP / Postal code *
Telephone *
-
-
E-mail *
About your hearth product
Model Name
Adirondack
Austral
Baltic
Baron - Envelope
Baron 2000sp
Celtic
Classic EPA
CLASSIC EPA (BROWN)
Compak
Compak EPA exempt
Contempro 1600
Eastwood 1500
Eastwood 1800
Eastwood 1900
ECO-35
ECO-45
ECO-65
EE1200 / 1851 EPA EXEMPT
Eldorado
Escape 1400-I
Escape 1800
Escape 1800 on black legs with brushed nickel door
Escape 1800 on brushed nickel legs with brushed nickel door
Escape 1800 on pedestal with brushed nickel door
Everest
Hotblast 1400
HT-1200 Std (cast iron door)
HT-1600 Std (cast iron door)
HT-2000 Std (cast iron door)
Hunter
Jurassien
Legend
Millenia
Myriad
Nordic
Pyropak
Sahara
Savannah
Sawman
Whistler DLX
Wonderwood Circulator
Yukon
Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). For pellets appliances, the label is under the lid of the hopper. The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label.
Date purchased *
DD-MM-YYYY
About your Dealer
Dealer name *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New York
New Mexico
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Washington
Wisconsin
Wyoming
Were you satisfied with your dealer?
*
Yes
No
If no, why not?
What motivated your purchase?
*
Replacement of an old unit
The desire to create a warm and cosy ambiance
The desire to reduce heating costs
The desire to increase the capacity of an existing heating system
The desire to have a secondary heat source
Other reasons
Where did you install your hearth product?
*
In a primary residence, in the basement
In a primary residence, at the ground floor level
In a secondary residence, in the basement
In a secondary residence, at the ground floor level
In a garage
In a hunting/fishing camp
In a commercial building
Other location
How else do you heat your home?
*
Central heating
Natural gas
Propane
Fuel oil
Pellet fuel
Wood
Coal
Electricity
Other
N/A
Space Heating (max. 2 choices)
Natural gas
Propane
Fuel oil
Pellet fuel
Wood
Coal
Other
N/A
Where did you mainly hear about our hearth product?
*
A friend or family member who already has a hearth product
In a newspaper
On television
On the radio
In a magazine
In a flyer or in a catalog
At the store where you bought your unit
On the Internet
Commercial exibition
Architect or designer
Had an appliance of this brand
A professional of the heating industry
(inspector, installer, chimney sweeper, or other)
Other
Estimate the importance of the following characteristics when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase)
*
1
2
3
4
5
6
7
8
9
10
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Low rate of emission
Are you satisfied so far about your hearth product?
*
Very satisfied
Satisfied
Too soon to tell
Unsatisfied
Very unsatisfied
Comments
Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418-527-3060 or by e-mail at tech@sbi-international.com
Do you wish to receive information about special promotions or others hearth products?
Yes
No
Age (
Optional
)
18-24
25-34
35-44
45-54
55-64
65 or more
What is your family income? (
Optional
)
Less than 19,999$
20,000$ - 29,999$
30,000$ - 39,999$
40,000$ - 59,999$
60,000$ - 79,999$
80,000$ - 99,999$
100,000$ and more
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