Warranty
REGISTER YOUR WARRANTY
| Description | Parts | Labour |
|---|---|---|
| Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame | Lifetime | 3 years |
| Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), and plating (defective manufacture*) | 5 years | 3 years |
| Removable stainless steel components, burn pot, deflectors, and supports | 3 years | N/A |
| Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger | 3 years | N/A |
| Blowers, auger motor, PC board, igniter, heat sensors, switches, wiring, rheostat, and other controls | 1 year | 1 year |
| Ceramic glass (thermal breakage only*), paint (peeling*), gaskets, insulation, ceramic fibre blankets, ceramic logs*, masonry-like panels* and other options | 1 year | N/A |
| All parts replaced under the warranty | 90 days | N/A |
*Picture required
To submit a warranty request, contact us at service@sbi-international.com.
